Sales Policy of Auraxxbeau
Effective Date: October 15, 2024
At Auraxxbeau, we are committed to providing a seamless and enjoyable shopping experience for all of our customers. By making a purchase from our website auraxxbeau.com, you agree to the terms outlined in this Sales Policy. Please read the following policy carefully.
1. Order Acceptance
All orders placed on our website are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations where:
- There is a pricing error or other product information discrepancies.
- The item(s) are no longer available.
- The payment method cannot be verified or is flagged for fraud.
- We are unable to ship to the provided address.
If we cancel your order, we will notify you via email and provide a full refund to the original payment method.
2. Product Availability
While we strive to maintain accurate product listings, inventory levels may fluctuate due to demand. If an item is out of stock after you place an order, we will notify you promptly and offer you the following options:
- Backorder: Wait for the item to be restocked.
- Exchange: Choose a similar product.
- Refund: Receive a full refund for the unavailable item.
3. Pricing and Payment
- Prices: All prices listed on our website are in USD (United States Dollars) and are subject to change without notice.
- Taxes: Applicable sales tax will be added to your order at checkout based on your shipping address.
- Payment Methods: We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
- PayPal: Secure online payments through PayPal.
Payments are processed securely using trusted payment gateways.
4. Order Processing and Shipping
- Processing Time: All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Fees: Shipping fees are calculated at checkout based on the delivery address and shipping method.
- Delivery Times: Delivery times vary based on the shipping method chosen and the destination. Please refer to our Shipping Information for estimated delivery times.
- Tracking: Once your order is shipped, you will receive a tracking number to monitor its progress.
5. Sales Tax
Sales tax is calculated based on the shipping address provided during checkout. The applicable sales tax will be added to your order total. If you are located in a tax-exempt state, please contact customer support to apply for an exemption.
6. Promotions and Discounts
- Discount Codes: Discount codes are valid only for the specified period and cannot be combined with other offers, unless otherwise stated. The discount will be applied to eligible items at checkout.
- Special Promotions: From time to time, we may offer promotions and discounts on selected items or collections. These offers are subject to change and may have specific terms and conditions.
7. Cancellations
If you wish to cancel an order, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to cancel it. For cancellations before shipment, we will issue a refund in full.
8. Gift Cards
- Purchasing: Gift cards can be purchased in various denominations and are available for use on our website.
- Redemption: Gift cards can be used at checkout to pay for products or services. Gift cards cannot be exchanged for cash or refunded.
- Expiration: Gift cards do not expire and can be used indefinitely.
9. Returns and Exchanges
For information on how to return or exchange products, please refer to our Refund and Returns Policy. Please ensure you follow the outlined steps to ensure a smooth process for returns and exchanges.
10. Customer Support
If you have any questions or need assistance with your order, please contact our customer service team:
- Email: Contact@auraxxbeau.com
- Phone: (724) 349-0690
- Address: 180 Thomas Covered Bridge Rd, Indiana, Pennsylvania (PA), 15701
